TY  - BOOK
AU  - Huwe,Ruth A.
TI  - Metrics 2.0: creating scorecards for high-performance teams and organizations 
SN  - 9780313384561 (hbk.)
U1  - 658.4013 
PY  - 2010///
CY  - Santa Barbara, Calif.
PB  - Praeger
KW  - Organizational effectiveness
KW  - Measurement
KW  - Performance
KW  - Total quality management
KW  - Benchmarking (Management)
N1  - Includes bibliographical references and index
ER  -