TY - BOOK AU - Lannon,John M. AU - Gurak,Laura J. TI - Technical communication SN - 9780205779642 (pbk.) U1 - 808.0666 PY - 2011/// CY - Upper Saddle River, N. J. PB - Pearson/Longman KW - Technical writing KW - Communication of technical information N1 - Includes bibliographical references and index ER -