TY  - BOOK
AU  - Peters,Thomas J.
TI  - The little big things: 163 ways to pursue excellence 
SN  - 9780062086648 (pbk.)
U1  - 658.409 
PY  - 2011///
CY  - New York, N.Y.
PB  - HarperBusiness
KW  - Industrial management
KW  - United States
KW  - Excellence
N1  - Includes index
ER  -