Bovée, Courtland L. Business communication essentials / Cover title: Business communication essentials : a skills-based approach to vital business English Courtland L. Bovée, John V. Thill. - 5th ed. - Boston, MA : Pearson, c2012. - 527 p. : col. ill. ; 28 cm. Includes bibliographical references and index. ISBN: 9780132564809 (pbk. : Int. ed.) 0132564807 (pbk. : Int. ed.) 9780132539715 (pbk.) Subjects--Topical Terms: Business communication.Business writing.Business presentations. Dewey Class. No.: 658.45 / BOV 2012