TY  - BOOK
AU  - Lashley,Conrad
TI  - The Routledge handbook of hospitality studies
T2  - Routledge handbooks
SN  - 9781317395676
U1  - 647.94 23
PY  - 2017///
CY  - London
PB  - Routledge
KW  - Hospitality industry
KW  - Handbooks, manuals, etc
KW  - Tourism
KW  - Customer services
KW  - Electronic books
N1  - Includes bibliographical references and index
UR  - https://ezproxy.taylors.edu.my/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1417466
ER  -