@book{147919, author = {Pforr, Christof,}, title = {Crisis management in the tourism industry :}, publisher = {Routledge,}, year = {2016.}, series = {New directions in tourism analysis}, address = {London :}, url = {https://ezproxy.taylors.edu.my/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1432376} }