TY - BOOK AU - Howard,Dave TI - IT release management: a hands-on guide SN - 9781439883525 (hbk.) U1 - 005.1068 PY - 2012/// CY - Boca Raton, FL PB - CRC Press KW - Information technology KW - Management KW - Information technology projects KW - Software support KW - Software configuration management N1 - Includes bibliographical references and index ER -