TY  - BOOK
AU  - Taylor,Shirley
AU  - Gartside,L.
TI  - Model business letters, emails and other business documents
SN  - 9780273751939 (paperback)
U1  - 651.75 
PY  - 2012///
CY  - Harlow
PB  - Pearson
KW  - Commercial correspondence
KW  - Business writing
KW  - Letter writing
KW  - Electronic mail messages
N1  - Includes index; "Now includes social media"--Cover
ER  -