Benchmarks in hospitality and tourism / Sungsoo Pyo, editor. - 1 online resource (173 pages) : illustrations

Reprint. Originally published: Binghamton, NY : Haworth Hospitality Press, 2001. "Benchmarks in hospitality and tourism has been co-published simultaneously as Journal of quality assurance in hospitality & tourism, volume 2, numbers 3/4 2001."

Includes bibliographical references and index.

9780203827116 (e-book)


Benchmarking (Management)
Hospitality industry--Management.
Tourism--Management.


Electronic books.

173