TY - BOOK AU - Guffey,Mary Ellen TI - Essentials of business communication SN - 9781285858913 (paperback) U1 - 808.06665 PY - 2016///] CY - Boston, MA PB - Cengage Learning KW - Business writing KW - English language KW - Business English KW - Business communication N1 - Includes bibliographical references and index ER -