Tingley, Judith C. <br/><br/>
Say what you mean get what you want :  a business person's guide to direct communication / 
Judith C. Tingley 
 - N.Y. :  American Management Association,  c1996 
 - xiv, 157 p. ;  23 cm. 
<br/><br/><label>ISBN: </label>0814479049 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Communication in management.<br/>Oral communication.
<br/><br/><label>Dewey Class. No.: </label>658.45  / TIN