TY  - BOOK
ED  - Harvard Business Review.
TI  - Harvard business review on negotiation and conflict resolution
T2  - Harvard business review paperback series
SN  - 1578512360
U1  - 658.405 
PY  - 2000///
CY  - Boston, Mass
PB  - Harvard Business School Press
KW  - Conflict management
KW  - Negotiation in business
ER  -