TY - BOOK AU - Imai,Masaaki TI - Gemba Kaizen: a commonsense, low-cost approach to management T2 - Management & organization series SN - 0071189084 (Int. ed.) U1 - 658.5 PY - 2001/// CY - Boston, Singapore PB - McGraw-Hill, McGraw-Hill Book Co. KW - Industrial management KW - Service industries KW - Management ER -