TY - BOOK AU - Golden-Romero,Pat TI - Hotel convention sales, services, and operations SN - 0750679026 (pbk.) U1 - 647.940688 PY - 2007/// CY - Amsterdam, Boston PB - Elsevier/Butterworth-Heinemann KW - Hospitality industry KW - Marketing KW - Congresses and conventions N1 - Includes bibliographical references and index ER -