TY - BOOK AU - Mill,Robert Christie TI - Resorts: management and operation SN - 0471361887 U1 - 647.94068 PY - 2001/// CY - New York PB - John Wiley KW - Resorts KW - Management N1 - Section 1: Recreational facilities: Ch. 1 Resorts: an introduction. - Ch. 2 The resort guest. - Ch. 3 Recreational amenities: development and management. - Ch. 4 Design principles. - Ch. 5 Mountain-based resorts. - Ch. 6 Water-based resorts. - Ch. 7 Golf- and tennis-based resorts. Section 2. Operations and management : Ch. 8 Marketing the resort experience. Ch. 9 Resort operations. - Ch. 10 Resort economics. - Section 3. Guest activity programming: Ch. 11 Guest activity programming and format. - Ch. 12 Program management and evaluation. - Ch. 13 SPA development and operations. - Ch. 14 The future of resorts ER -