TY  - BOOK
AU  - Baker,Sue
AU  - Huyton, Jeremy,
AU  - Bradley,Pam
TI  - Principles of hotel front office operations: a study guide 
SN  - 0304327298
U1  - 647.94068 
PY  - 1994///
CY  - London, New York
PB  - Cassell
KW  - Hotel front desk personnel
KW  - Hotel management
ER  -