TY  - BOOK
AU  - Shafer,Scott M.
AU  - Meredith,Jack R.
TI  - Operations management: a process approach with spreadsheets 
SN  - 047116545X
U1  - 658.5 
PY  - 1998///
CY  - New York
PB  - John Wiley
KW  - Industrial management
KW  - Production management
N1  - Includes bibliographical references (p. 796-818) and index
ER  -