Haksever, Cengiz. <br/><br/>
Service management :  an integrated approach to supply chain management and operations / 
Cengiz Haksever, Barry Render. 
 - xxii, 485 pages :  illustrations ;  24 cm 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780133088779 (hardcover) 0133088774 (hardcover) 9780133088854 0133088855 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management.<br/>Business logistics.
<br/><br/><label>Dewey Class. No.: </label>658.5  / HAK 2013