Norman, Richard. Designing interactive strategy : from value chain to value constellation / Richard Normann and Rafael Ramirez - Chichester : Wiley, c1998 - xxi, 159 p. : ill. ; 23 cm. Includes bibliographical references (p. [150]-151) and index ISBN: 0471986070 Subjects--Topical Terms: Industrial management.Strategic planning--Case studies.Strategic planningValue. Dewey Class. No.: 658.4012 / NOR