TY  - BOOK
AU  - Hanna,Mark
AU  - Newman,W.Rocky
TI  - Operations management: activebook version 1.0 
SN  - 013066345X
U1  - 658.5 
PY  - 2003///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Business logistics
KW  - Production management
N1  - "Free access code included with new book purchase"--Cover; Ch. 1. Developing a customer orientation. Supplement A. History and trends in OM. - Ch. 2. Supply-chain strategy : aligning operations with customer expectations and supplier processes. - Ch. 3. Operations strategy : aligning operations within the firm.  Supplement B. Decision analysis. - Ch. 4. Designing the product-service bundle. - Ch. 5. Total quality management. - Ch. 6. Quality improvement tools. - Ch. 7. Designing the value-adding system. - Ch. 8. Building the global supply chain : facility capacity and location decisions. Supplement C. Mathematical optimization. - Ch. 9. Facility layout decisions. - Ch. 10. Job design. - Ch. 11. Aggregate planning. Supplement D. Forecasting. - Ch. 12. Supply-chain coordination : master scheduling and inventory decisions. Supplement E. Stochastic independent demand inventory models. - Ch. 13. Planning and control in just-in-time systems. - Ch. 14. Planning and control in synchronous value-adding systems. - Ch. 15. Planning and control in material requirements planning systems. Supplement F. Queuing analysis. - Ch. 16. Project management. Supplement G. Project planning with pert and CPM. -
ER  -