TY  - BOOK
AU  - Russell,Roberta S.
AU  - Taylor,Bernard W.
TI  - Operations management
SN  - 0130348341 (hbk.)
U1  - 658.5 
PY  - 2003///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Production management
KW  - Quality control
N1  - Preface.  - Pt.  I.   The strategic importance of operations.  1.  Introduction to operations and competitiveness.  2. Operations strategy.  S2.  Operational decision-making tools : decision analysis.  - Pt.  II.  Designing the operating system.  3.  Products and services.  4.  Processes and technologies.  5.  Facilities.  S5.  Operational decision-making tools : facility location models.  6.  Project management.  - Pt.  III.  Managing the supply chain.  7.  Supply chain management.  S7.  Operational decision-making tools : supplier selection.  8.  Forecasting.  9.  Capacity and aggregate planning.  S9.  Operational decision-making tools : linear programming.  10.  Inventory management.  S10.  Operational decision-making tools : simulation.  11.  Just-in-time and lean production.  12.  Enterprise resource planning.  13.  Scheduling.  - Pt.  IV.  Ensuring quality.  14.  Quality management.  15.  Statistical process control.  S15.  Operational decision-making tools : acceptance sampling.  16.  Waiting line models for service improvement.  17.  Human resources in operations management.  - Epilogue.  - Appendix A - Normal curve areas.  - Solutions to selected odd-numbered problems.  - Index
ER  -