Harrell, Gilbert D. <br/><br/>
Marketing :  connecting with customers / 
Gilbert D. Harrell. 
 - 2nd ed. 
 - Upper Saddle River, N.J. :  Prentice Hall,  c2002. 
 - xxiv, 591, [18] p. ;  27 cm. +  2 videocassette ( 82:21 min tape 1) (91:24 min tape 2) 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Instructor's manual for marketing : connecting with customers. by Gilbert Harrell.  ISBN : 0130609331 Set of 2 videocassettes : Video to accompany Marketing : connecting with customers by Gilbert Harrell.  ISBN : 0130609382 
<br/><br/><label>ISBN: </label>0130334944 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.<br/>Marketing--Management.
<br/><br/><label>Dewey Class. No.: </label>658.812  / HAR