TY  - BOOK
AU  - Sower,Victor E.
AU  - Fair,Frank
TI  - Insightful quality: beyond continuous improvement 
T2  - The supply and operations management collection
SN  - 9781606492901 (pbk.)
U1  - 658.401 
PY  - 2012///
CY  - New York
PB  - Business Expert Press
KW  - Organizational effectiveness
KW  - Creative ability in business
KW  - Total quality management
KW  - Leadership
KW  - Creative thinking
KW  - Industrial productivity
KW  - Strategic planning
N1  - Includes bibliographical references (p. [113]-117) and index
ER  -