TY - BOOK AU - Patching,David TI - Practical soft systems analysis SN - 0273032372 U1 - 004.21 PY - 1990/// CY - Harlow, England PB - Financial Times/Prentice Hall KW - Electronic data processing KW - System analysis N1 - Foreword. - Preface. - Ch. 1. Introduction. - Ch. Systems Concepts. - Ch. 3. The Use of Soft Systems Analysis. - Ch. 4. Introduction to the SSM. - Ch. 5. Expressing and Unstructured Situation. - Ch. 6. Modelling Human Activity Systems. - Ch. 7. Exploring the Real Situation. - Ch. 8. Agreeing and Implementing Changes. - Ch. 9. Practical Applications. - Ch. 10. SSM for Organisational Analysis. - Ch. 11. A Method for Information Systems Enquiry. - Ch. 12. Investigating New Requirements. - Ch. 13. Procedure Audit. - Ch. 14. Bridging the Pragmademic Gap. Ch. 15. Application Guidelines. References and Further Reading. - Glossary of Terms. - Index ER -