TY  - BOOK
AU  - Gibson,Philip
TI  - Cruise operations management
T2  - The management of hospitality and tourism enterprises series
SN  - 9780750678353 (pbk.)
U1  - 387.542068 
PY  - 2006///
CY  - Burlington, MA
PB  - Elsevier/Butterworth-Heinemann
KW  - Ocean travel
KW  - Management
KW  - Cruise lines
N1  - Includes bibliographical references and index; 1. Contemporary cruise operations - 2. Selling cruises and cruise products - 3. Maritime issues and legislation - 4. Cruise geography - 5. Planning the itinerary - 6. Working on board - 7. Customer service - 8. Managing food and drink operations - 9. Managing facilities - 10. Health, safety, and security - 11. Training and learning on board - 12. Managing integrated operations
ER  -