TY  - BOOK
AU  - Jones,Peter
TI  - Hospitality operations: a systems approach 
SN  - 0826448267 (pbk.)
U1  - 647.94068 
PY  - 2003///
CY  - London
PB  - Continuum
KW  - Hospitality industry
KW  - Food service management
KW  - Hotel management
N1  - Includes bibliographical references and index; Part A: Systems thinking : 1. Understanding systems theory and principles. 2. Systems in hospitality. - Part B : Operational systems (Operations-wide) : 3. Procurement and control. 4. Stores. 5. Maintenance and engineering. 6. Environment and waste. - Part C : Accommodation services : 7. Front office. 8. Housekeeping. - Part D : Food production systems : 9. Food preparation and production. 10. Holding, transportation and regeneration. - Part E : Food and drink service systems : 11. Foodservice and dining. 12. Clearing and dishwash. 13. Bars
ER  -