A guide to becoming a travel professional /
Travel professional
Ginger Todd and Susan Rice.
- Clifton Park, NY : Thomson/Delmar Learning, c2005.
- xv, 330 p. : ill. ; 29 cm.
Section 1 Charting your course in a computerized world : 1. Your place in travel.- 2. The Internet -blessing or curse?.- Section 11 United States air travel : 3. Air travel basics.- 4. Planning United States flight itineraries.- 5 United States airfares and other charges.- 6. Basic ticketing and prepaids .- 7. Refunds, exchanges, agency fees and reporting.- Section 111 Selling other travel products and services : 8. Accommodationa and rental cars.- 9. Traveling by rail.- 10. Consolidators, charters, group sales and insurance.- 11. Tours of the world.- Section IV : Selling the Cruise experience. 12 The basics of cruising.- 13. Cruise pricing and selling.- 14. Setting sail.- Section V : International air travel 15.Practical advice for international travelers.- 16. International air travel basics.- 17. International airfares and taxes.- 18. International schedules and ticketing.- Section VI: Selling and servicing the travel client : 19. Basic selling skills for the travel professional.- 20 Customer service for the travel professional.- Section VII : Basic travel geography.- 22 Travel destinations.-