Kaplan, Robert S. <br/><br/>
Strategy maps :  converting intangible assets into tangible outcomes / 
Robert S. Kaplan, David P. Norton. 
 - Boston, Mass. :  Harvard Business School Press,  c2004. 
 - xviii, 454 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>1591391342 (hbk.) 9781591391340 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic planning.<br/>Intangible property--Management.<br/>Human capital.<br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.4012  / KAP