Brassard, Michael. <br/><br/>
The memory jogger 2 :  tools for continuous improvement and effective planning / 
Michael Brassard, Diane Ritter. 
 - 2nd ed. 
 - Salem, N.H. :  Goal/QPC,  c2010. 
 - xiv, 214 p. :  ill. ;  14 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781576811139 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management--Quality control.<br/>Organizational effectiveness.<br/>Teams in the workplace.<br/>Quality control--Handbooks, manuals, etc.
<br/><br/><label>Dewey Class. No.: </label>658.5  / BRA 2010