TY - BOOK AU - Cram,Carol M. TI - New perspectives: portfolio projects for business communications T2 - New perspectives series SN - 9781439037461 (pbk.) U1 - 651.75 PY - 2010/// CY - Boston, MA PB - Course Technology, Cengage Learning KW - Business communication KW - Electronic mail systems N1 - Includes index ER -