TY - BOOK AU - Best,Roger J. TI - Market-based management: strategies for growing customer value and profitability SN - 0131293729 (lnt. ed.) (pbk) U1 - 658.8 PY - 2005/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Marketing KW - Management N1 - Includes bibliographical references and index ER -