Lashley, Conrad. <br/><br/>
Hospitality retail management :  a unit manager's guide / 
Conrad Lashley. 
 - Oxford [England] ;  Boston :  Butterworth-Heinemann,  2000. 
 - xviii, 355 p. :  ill. ;  25 cm. 
 - Hospitality, leisure, and tourism series .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0750646160 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Management.<br/>Hospitality industry--Personnel management.<br/>Hospitality industry.
<br/><br/><label>Dewey Class. No.: </label>647.94068  / LAS