TY - BOOK AU - Winer,Russell S. TI - Marketing management SN - 0131963341 (hbk.) U1 - 658.8 PY - 2007/// CY - Upper Saddle River, NJ PB - Pearson / Prentice Hall KW - Marketing KW - Management N1 - Includes bibliographical references and index; Part one: Marketing philosophy and strategy - 1. Marketing and the job of the marketing manager - 2. A strategic marketing framework -- Part two: Analysis for marketing decisions - 3. Marketing research - 4. Analyzing consumer behavior - 5. Organizational buying behavior - 6. Market structure and competitor analysis -- Part three: Marketing decision making: 7. Product decisions - 8. New product development - 9. Pricing - 10. Communications and advertising strategy - 11. Sales promotion - 12. Channels of distribution - 13. Direct channels of distribution: personal selling and direct marketing - 14. Customer relationship management - 15. Special topic: Strategies for service markets ER -