Powers, Thomas F. <br/><br/>
Introduction to the hospitality industry / 
Tom Powers, Clayton W. Barrows. 
 - 5th ed. 
 - New York :  Wiley,  c2003. 
 - xix, 476 p. :  col. ill. ;  23 cm. 
<br/><br/> Preface. Part one: Perspectives on careers in hospitality. Chapter 1: The Hospitality Industry and You. Chapter 2: Forces Effecting Growth and Change in the Hospitality Industry. - Part two: Food service. Chapter 3: The Restaurant Business. Chapter 4: Restaurant Operations. Chapter 5: Restaurant Industry Organization: Chain, Independent, or Franchise? Chapter 6: Competitive Forces in Food Service. Chapter 7: Issues Facing Food Service. Chapter 8: On-Site Food Service. - Part three : Lodging. Chapter 9: Lodging: Meeting Guest Needs. Chapter 10: Hotel and Motel Operations. Chapter 11: Forces Shaping the Hotel Business. Chapter 12: Competition in the Lodging Business. - Part four: Travel and tourism. Chapter 13: Tourism: Front and Center. Chapter 14: Destinations: Tourism Generators. - Part five: Hospitality as a service industry. Chapter 15: The Role of Service in the Hospitality Industry. Index.  Accompanied by : Introduction to the hospitality industry : student workbook (x, 86 p.), 2003. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0471358991 0471208795 (workbook) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry.<br/>Hospitality industry--Management.<br/>Restaurant management.
<br/><br/><label>Dewey Class. No.: </label>647.94  / POW