TY  - BOOK
AU  - Powers,Thomas F.
AU  - Barrows,Clayton W.
TI  - Introduction to the hospitality industry
SN  - 0471358991
U1  - 647.94 
PY  - 2003///
CY  - New York
PB  - Wiley
KW  - Hospitality industry
KW  - Management
KW  - Restaurant management
N1  - Preface. Part one: Perspectives on careers in hospitality. Chapter 1: The Hospitality Industry and You. Chapter 2: Forces Effecting Growth and Change in the Hospitality Industry. - Part two: Food service. Chapter 3: The Restaurant Business. Chapter 4: Restaurant Operations. Chapter 5: Restaurant Industry Organization: Chain, Independent, or Franchise? Chapter 6: Competitive Forces in Food Service. Chapter 7: Issues Facing Food Service. Chapter 8: On-Site Food Service. - Part three : Lodging. Chapter 9: Lodging: Meeting Guest Needs. Chapter 10: Hotel and Motel Operations. Chapter 11: Forces Shaping the Hotel Business. Chapter 12: Competition in the Lodging Business. - Part four: Travel and tourism. Chapter 13: Tourism: Front and Center. Chapter 14: Destinations: Tourism Generators. - Part five: Hospitality as a service industry. Chapter 15: The Role of Service in the Hospitality Industry. Index; Accompanied by : Introduction to the hospitality industry : student workbook (x, 86 p.), 2003; Includes bibliographical references and index
ER  -