TY - BOOK AU - Bacal,Robert TI - How to manage performance: 24 lessons for improving performance SN - 007143531X (pbk.) U1 - 658.3125 PY - 2004/// CY - N.Y. PB - McGraw-Hill KW - Management KW - Personnel management KW - Performance standards KW - Performance KW - Evaluation KW - Employee motivation N1 - "The employee handbook for enhancing corporate performance" - Cover; Managing performance. - Modernize your thinking. - Identify the benefits. - Manage performance. - Work with employees. - Plan precisely with clear goals. - Set performance incentives. - Be approachable all year. - Focus on communication. - Make it face-to-face. - Avoid rating perils. - Don't rank employees. - Prepare for the appraisal. - Start reviews on the right foot. - Identify causes. - Recognize success. - Use cooperative communication. - Focus on behavior and results. - Be specific about performance. - Manage conflict with grace. - Use progressive discipline. - Document performance. - Develop employees. - Continuosly improve your system ER -