Bruce,  Andy. <br/><br/>
Putting customers first / 
Andy Bruce & Ken Langdon. 
 - London :  Dorling Kindersley,  2002. 
 - 72 p. :  col. ill. ;  18 cm. 
 - Essential managers. .
 - Essential managers. .
<br/><br/><label>ISBN: </label>0751338451 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management.
<br/><br/><label>Dewey Class. No.: </label>658.812  / BRU