TY  - BOOK
AU  - Tesone,D.V.
TI  - Supervision skills for the service industry: how to do it 
SN  - 0131100955
U1  - 658.302 
PY  - 2005///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall
KW  - Service industries
KW  - Personnel management
KW  - Supervision of employees
N1  - Includes bibliographical references and index
ER  -