Cassedy, Kathleen. Crisis management planning in the travel and tourism industry : a study of three destination cases and a management planning manual / Kathleen Cassedy. - San Francisco, Calif., : PATA, 1991. - [62] p. ; 30 cm. Includes bibliographical references. Subjects--Topical Terms: Tourism--Planning.Crisis management--Planning.Tourism--Management. Dewey Class. No.: 338.4791068 / CAS