Cassedy, Kathleen.

Crisis management planning in the travel and tourism industry : a study of three destination cases and a management planning manual / Kathleen Cassedy. - San Francisco, Calif., : PATA, 1991. - [62] p. ; 30 cm.

Includes bibliographical references.


Tourism--Planning.
Crisis management--Planning.
Tourism--Management.

338.4791068 / CAS