TY  - BOOK
AU  - Wöber,Karl W.
TI  - Benchmarking in tourism and hospitality industries: the selection of benchmarking partners 
SN  - 0851995535
U1  - 338.4791068 
PY  - 2002///
CY  - Oxon, UK
PB  - CABI Pub.
KW  - Tourism
KW  - Management
KW  - Hospitality industry
KW  - Benchmarking (Management)
N1  - Preface.- Acknowledgements.- 1. Introduction.- 2. Benchmarking studies in the tourism and hospitality industries.- 3. Measuring business performance.- 4. Methods for estimating the production function.- 5. The Austrian hotel and restaurant panel.- 6. A mixture regression model.- 7. Data envelopment analysis.- 8. Evolutionary data envelopment analysis.- 9. Perpsectives of benchmarking decision support systems in tourism and hospitality amangement.- Appendix.- References.- Index
ER  -