Lynch, Mary. <br/><br/>
Weathering the storm:  a crisis management guide for tourism businesses / 
Mary Lynch. 
 - Leicester, UK :  Troubador,  c2004. 
 - viii, 131 p. :  22 cm. 
<br/><br/>Foreword - 1. Introduction - 2. The path of a crisis: - 3. Speaking with one voice - 4. How bad is it? - 5. Yes minister - 6. 'They would say that, wouldn't they?' - 7. The customer - 8. Marketing your way out of a crisis - 9. How long does it take to recover? - 10. Looking for the silver lining - Appendix : Tier group emergency response procedure - Attitudes to foot and mouth in the countryside in england. 
<br/><br/><label>ISBN: </label>190474463X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism--Management.<br/>Crisis management.
<br/><br/><label>Dewey Class. No.: </label>338.4791  / LYN