TY  - BOOK
AU  - Thyne,Maree
AU  - Laws,Eric
TI  - Hospitality, tourism, and lifestyle concepts: implications for quality management and customer satisfaction 
SN  - 0789027550 (soft cover : alk. paper)
U1  - 647.94068 
PY  - 2004///
CY  - New York
PB  - Haworth Hospitality Press
KW  - Hospitality industry
KW  - Management
KW  - Tourism
N1  - Includes bibliographical references and index
ER  -