Technical industrial study (LIU-LOV) BDH 20 - December, 2006. - 1 v. (various pagings) ill. ; 30 cm.

Cover title Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism.

Improve the guest service in front office and housekeeping departments in Crown Princes hotel in Dong Guan City, China / Liu Xuan Wu - A study on the purchasing department workflow at Impiana KLCC hotel & Spa / Lorraine Teoh Su Yin - The study of communication process in exchanging information between sales representative in Kuala Lumpur and Island Resort in Pulau Perhentian / Louis Yong Hung - Building a world class brand : the Westin hotel and Residences, Kuala Lumpur / Lovenia Shanthini.


Taylor's College. School of Hospitality and Tourism

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