TY  - BOOK
AU  - Rutherford,Denney G.
AU  - O'Fallon,Michael J.
TI  - Hotel management and operations
SN  - 0471470651 (pbk.)
U1  - 647.94068 
PY  - 2007///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Hotel management
N1  - Includes bibliographical references and index; Chapter 1: Overview - Chapter 2: Organization - Chapter 3: General managers: a view at the top - Chapter 4: Operations: rooms - Chapter 5: Operations: housekeeping, engineering, and security - Chapter 6: Food and beverage division - Chapter 7: Marketing and associated activities - Chapter 8: Financial control information management - Chapter 9: Human resources policy management - Index
ER  -