TY - BOOK AU - Hayes,David K. AU - Ninemeier,Jack D. TI - Foundations of lodging management SN - 0131700553 U1 - 647.94068 PY - 2006/// CY - Upper Saddle River, N.J. PB - Pearson / Prentice Hall KW - Hospitality industry KW - Management KW - Food service management KW - Hotel management N1 - Includes index; 1. Introduction to lodging and travel industries - 2. The structure of the lodging industry - 3. Service and hotel management - 4. The management of lodging - 5. The hotel team: supervisors and entry-level staff - 6. The human resources department - 7. The front office department - 8. The sales and marketing department - 9. The accounting department - 10. The housekeeping department - 11. The maintenance department - 12. Food service and meeting management in limited-service settings - 13. Food and beverage operations: full-service hotels - 14. Safety and security - 15. Careers in the lodging industry ER -