TY - BOOK AU - Decker,Bert AU - Decker,Bert TI - Communication skills for leaders: delivering a clear and consistent message T2 - A Crisp Fifty-Minute series book SN - 1418864900 (pbk.) U1 - 658.45 PY - 2006/// CY - Boston, MA PB - Thomson/Course Technology KW - Business communication KW - Interpersonal communication N1 - Rev. ed. of: The art of communicating. Rev. ed. c1996; Includes bibliographical references (p. 94) ER -