TY - BOOK AU - Kotler,Philip AU - Caslione,John A. TI - Chaotics: the business of managing and marketing in the age of turbulence SN - 9780814415214 (hbk.) U1 - 658 PY - 2009/// CY - New York PB - American Management Association KW - Marketing KW - Management KW - Business cycles KW - Globalization N1 - Includes bibliographical references (p. [191]-200) and index; The world has entered a new economic stage : from normality to turbulence -- Management's wrong responses to turbulence now become dangerous -- The chaotics model : managing vulnerability and opportunity -- Designing management systems for resilience -- Designing marketing systems for resilience -- Thriving in the age of turbulence : achieving business enterprise sustainability ER -