Janakiraman, B. <br/><br/>
Total quality management :  text and cases / 
B. Janakiraman and R.K. Gopal. 
 - New Delhi :  Prentice-Hall of India,  2007. 
 - ix, 250 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9788120329959 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Quality control.
<br/><br/><label>Dewey Class. No.: </label>658.562  / JAN