Sen, Leena. <br/><br/>
Communication skills  / 
Leena Sen 
 - 2nd ed., Eastern economy ed. 
 - New Delhi :  Prentice Hall of India,  2007. 
 - xiii, 277 p. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Part 1- Managerial communication - 1. Communication: the most important management tool - 2. The importance of listening - 3. Basic skills-sets of a manager -- Part 2 Verbal communicatiuon and presentation skills: 4. Use of words and sentences in verbal communication - 5. Presentation skills -- Part 3 Non-verbal communication: 6. The power of non-verbal communication -- Part 4  Written communication: 7. Written communication -- Part 5 Communication in a multicultural world: 8. Communicating in a multicultural world - 9. Keeping pace with a changing world: The PR way - index. 
<br/><br/><label>ISBN: </label>9788120333017 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management.<br/>Interpersonal communication.
<br/><br/><label>Dewey Class. No.: </label>658.45  / SEN