TY  - BOOK
AU  - Sen,Leena
TI  - Communication skills
SN  - 9788120333017 (pbk.)
U1  - 658.45 
PY  - 2007///
CY  - New Delhi
PB  - Prentice Hall of India
KW  - Communication in management
KW  - Interpersonal communication
N1  - Includes bibliographical references and index; Part 1- Managerial communication - 1. Communication: the most important management tool - 2. The importance of listening - 3. Basic skills-sets of a manager -- Part 2 Verbal communicatiuon and presentation skills: 4. Use of words and sentences in verbal communication - 5. Presentation skills -- Part 3 Non-verbal communication: 6. The power of non-verbal communication -- Part 4  Written communication: 7. Written communication -- Part 5 Communication in a multicultural world: 8. Communicating in a multicultural world - 9. Keeping pace with a changing world: The PR way - index
ER  -